Thank you to everyone who has taken the time to give us feedback, we are constantly working to improve the services we provide and are delighted to share these testimonials with you.
The Best Care Home I Have Ever Seen'I looked at many homes when I was looking for daycare for my mother and Hazelwell stood head and shoulders above the rest on all factors.The facilities and staff are fantastic. As a health professional of 40 years, this is the best care home I have ever seen'
A Very Special Place
'There simply aren't the words to thank everyone for the love, kindness and care that you have all shown toward dad...The Hazelwell is a beautiful and very special place, but, more importantly, it is the team of staff that make it truly exceptional... I always felt dad was a part of an extended family, not merely a resident in a care home'
Quality of Service
'The quality of service from all members from admin to carers and housekeeping is only a glimpse into this dedicated home for elderly people, wishing to be cared for with kindness and dignity at all times.'
Home From Home Experience
'The Hazelwell offers a home from home experience. The staff are professional, caring, respectful and provide the resident with a new family.
I couldn't ask for more for the care of my aunt. The staff treat us as friends and allow us to behave as if it was my aunt's house. The dog and children are allowed to visit and we can attend for lunches.The place is truly remarkable and I hope that one day I will be in a position to stay myself for the next stage of my life.'
Mum Loved Staying There
'Fabulous care and attention was given to my mum after a stay in the hospital. The staff were very attentive and friendly and my mum loved staying there'
High Standard of Care
'I cannot praise the staff enough, they were all excellent from receptionists, managers, catering and nursing. The kindness and thoughtfulness with which she received was amazing. The high standard of care at a most difficult and demanding stage was also extended to us, as her nearest relations, this was very much appreciated'
'Wonderful, everything I hoped from a care home and didn't think I would ever find. Staff went out of their way to make my mother's stay as pleasant as possible. The surroundings were wonderful'
Nothing Is Too Much Trouble
'I cannot praise The Hazelwell Care Home highly enough. Everything about it is truly exceptional- the location, the quality of the building and furnishings/decor the facilities, the cleanliness, the food and most importantly the staff. Dad needs a high level of care and support but absolutely nothing is too much trouble for any of the staff. Dad is treated with dignity and such kindness- he says he feels like he is being thoroughly spoilt each and every day! The staff work as a close-knit team and nothing is too much trouble for any of them. They are obviously a happy team and this ethos pervades all aspects of The Hazelwell Care Home. I would recommend anyone looking for truly exceptional care for a loved one to visit The Hazelwell to see this very special place for themselves'
'I want to thank you all for your very professional support and compassionate care. I cannot describe how much I appreciated all the love, patience and care that was shown to us both'
'Many many thanks for all the care that you gave me at The Hazelwell. You were all superb and I will never forget you'
Very Much Appreciated
'Thank you for all the care and kindness you gave dad during his short stay with you, it has been very much appreciated by all of the family. You made his last few weeks comfortable and as happy as he could be'
My Grateful Thanks
'My grateful thanks for showing such care, kindness and thoughtfulness to my aunt. I cannot speak highly enough of all you did and for your consideration towards me and my husband'