About The Hazelwell Care Home

The Hazelwell Care Home is located within the blissful town of Heswall, Merseyside, where locals can enjoy scenic views of the River Dee. The home consists of 55 modern en-suite bedrooms and a fantastic range of facilities. Nursing, Dementia, Residential, and Respite Care are the main services provided by the Hazelwell Care Home. We take pride in providing as much assistance as is required to ensure that each of our residents live a full and meaningful life.

It’s essential to us that residents keep pursuing their passions and interests, and that they make the most of each day by doing what they enjoy. Visitors are welcome at any time, and we have an open-door policy for family and loved ones.

The Values of The Hazelwell Care Home

We value the time we spend with each and every one of our residents at The Hazelwell Care Home, and we enjoy learning about their wonderful lives. That is why, at The Hazelwell Care Home, it is our obligation to ensure that all of our residents receive the care, love, and attention they need, no matter what.Our teams work extremely closely with our residents to ensure that they receive the level of care that is suitable for their circumstances, and that they receive the round-the-clock care that they deserve. We’re always on hand to provide assistance whenever it’s needed, even if someone is just seeking some company or a friendly conversation, we’re delighted to help in any way we can.

The Hazelwell Care Home was designed specifically for our residents. We endeavour to provide a welcoming environment so that residents get a sense of being part of a family; The Hazelwell family. We take great pride in providing the highest quality care to our residents, as well as helping their families to ensure we are doing the best job possible. We’ve known and valued the importance of working together as a team to make someone’s day better ever since day one. We’ve always prioritised building relationships between staff, residents, and their families, which has allowed us to gain a much more comprehensive picture of our residents than we could have imagined.

This has enabled us to develop personalised care plans and solutions for each of our residents, which has been key to our long-term success. We take great pride in designing a home where our residents have total access to a wide range of amenities that are sure to make their days more fun and their lives better overall.At The Hazelwell Care Home, our principles are to recognise the qualities that each resident brings to the table, and we value each person’s individuality and range of abilities. Our values emphasise independence, kindness, and delivering quality, personalised care to every individual.

Respecting Every Person’s Individuality

We understand how difficult it is to make the decision to join a care facility, whether for yourself or for someone you care about. We believe that someone’s independence shouldn’t suddenly vanish, regardless of their situation. We strive to ensure that at The Hazelwell Care Home you can continue to participate in the activities you enjoy most in the same manner as before. Everyone deserves a comfortable and dignified life, this is just one of many principles that The Hazelwell Care Home embraces.

Tailored Care Evaluations

Why should the healthcare of any of our residents be the same? After all, each and every one of our residents is unique, therefore why should their healthcare be any different? We are incredibly proud of the care we provide to each of our residents, as well as the individualised care plans we develop to ensure they receive the finest care possible. It is always an honour for us to get to know each of our residents on a personal level, as it allows us to deliver unrivalled around-the-clock care.

Meet The Team

  • Home Manager

    Philip Evans

    Philip joined the team at The Hazelwell in Summer 2021 and brings over 26 years of experience within the social care sector.  With a degree in management as well as having completed a NVQ Level 4 & 5, Registered Managers Award and being a Dementia Tutor Philip is excited to be leading the team to provide excellence in care for all the residents.

  • Clinical Lead

    Rosalyn Sullivan

    Ros brings extensive experience to her role at The Hazelwell having worked in for the care industry for 21 years before qualifying as a nurse (RGN).  Ros gained experience in the NHS before returning to care homes and has recently joined the team at The Hazelwell where she is the Clinical Lead ensuring that the residents receive the very best in person-centred care that promotes dignity and maintains independence.

  • Head Chef

    Phil Milnes

    Phil joined Hazelwell Care Home in 2021 and brings a wealth of experience having worked for over 20 years in professional kitchens within most sectors of the catering industry. His love of food comes from learning to cook from a very young age with his nan and mum and his style of cooking is described as traditional British cuisine. Phil prides himself on ensuring that the total dining experience at the home is an opportunity to enhance residents’ health and wellbeing.


How We Provide The Best Care For Our Residents

Since the very beginning, our specialist staff have been committed to aiding our residents through whatever problems they may be faced with. We take great pleasure in creating a home that has complete access to a choice of individualised care options and where our staff take time to learn each resident’s unique talents and abilities. We want nothing more than to acknowledge and celebrate them, as well as help residents reach their goals no matter how big or small.